May 19, 2021
Robert Richman is a culture hacker, and was Culture Strategist at Zappos. He co-created Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing employee culture.
Together with CEO Tony Hsieh, Robert built Zappos Insights from a small website to a thriving multi-million dollar business teaching over 25,000 students per year. Through his work, Robert has been helpful for improving the employee culture at hundreds of companies.
As one of the world’s authorities on employee culture, Robert is a sought after keynote speaker at conferences around the world and has been hired to teach culture in person at companies like Google, Toyota, and Eli Lilly. He has pioneered a number of innovative techniques to build culture, such as bringing improv comedy to the workplace.